We are glad you are using the app. If something is not working, or you cannot find what you are looking for, the answers below cover the most common questions. If they do not help, please contact us directly — a real person from our team will reply.
No. There is no sign-up and no sign-in. Every part of the app — sermons, live stream, events, the Bible reader, giving, and prayer requests — works immediately after install.
Almost certainly not. The player only shows a stream while a service is actually broadcasting. We are live on Sundays at 11 AM (PST). Outside service times you will see the offline message, which is the expected behaviour. Past services are available under Watch.
Open Settings from the gear icon and switch on notifications. Your device will ask permission the first time. If you previously denied permission, the switch will explain that and offer to open your device settings, where you can re-enable it.
Check that notifications are also allowed for the app in your device’s system settings, that your device is not in a focus or do-not-disturb mode, and that you have a network connection. We only send a notification when a service actually begins, so there may be nothing to receive yet.
Yes. Prayer requests are private by default and are never displayed publicly anywhere in the app. They are sent to our pastoral team so they can pray for you. Your name is optional — you may leave it blank and submit anonymously.
Giving is handled entirely by PayPal in a secure browser window. The app never sees, receives, or stores your card number, bank details, or PayPal login. We record only the amount, the fund, and the date, with nothing identifying the giver.
PayPal emails you a payment confirmation immediately. For a charitable tax receipt, please contact the church office directly by phone or through destinylife.ca, so the gift can be matched to your giving records.
Scripture text is fetched over the internet each time, so it needs a connection. If a chapter fails to appear, check your network and tap to retry. Your place in the text is saved on your device and will be restored the next time you open the reader.
All times shown in the app are Pacific Time and marked (PST). If a listing looks incorrect, please tell us at Kajorodinitto@gmail.com and we will correct it.
Open Settings from the gear icon. You can choose Light, Dark, or System, which follows whatever your phone is set to.
Deleting the app removes everything stored on your device. To have a prayer request removed from our records, email Kajorodinitto@gmail.com with roughly when you submitted it and the name you used, if any. See our Privacy Policy for full details.
Most screens cache their content, so they should open even on a poor connection. If a screen shows a “couldn’t load” message, tap Try again. If the problem persists, close and reopen the app, and make sure you are on the latest version from the App Store or Google Play.
When reporting a bug, it helps enormously if you can tell us: the kind of phone you use (iPhone or Android, and the model if you know it), which screen you were on, what you expected to happen, and what happened instead. A screenshot is worth a great deal.
You can ask us to delete anything the app has stored about you, and we will confirm once it is done. Write to Kajorodinitto@gmail.com with the subject line “Delete my data”. We respond within 30 days, and usually much sooner.
There are only two things it could be:
Giving is handled by PayPal, and the record we keep of it is the amount and the fund only — it carries no name or email, so there is nothing there to delete. Anything PayPal itself holds about your payment is covered by PayPal’s own privacy policy.
Your reading position, notes on appearance, and Bible settings never leave your phone. Deleting the app removes them.